1. Introduction
Mooresville Marketing Group ("we," "us," "our," or "Company") operates digital marketing services. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal information from users of our website and services.
2. Information We Collect
We may collect information in the following ways:
- Information You Provide: Name, email address, phone number, business name, website URL, and message content when you contact us through our website contact form.
- Automatic Information: Technical information including IP address, browser type, operating system, pages visited, time spent on pages, and usage data through cookies and tracking technologies.
- Third-Party Services: Information from analytics platforms and tools we use to understand website performance and user behavior.
3. How We Use Your Information
We use collected information for:
- Responding to your inquiries and providing requested information
- Providing and improving our marketing services
- Communicating about services relevant to your business
- Understanding website usage and improving user experience
- Conducting analytics and measuring effectiveness
- Complying with legal obligations
- Following up on service requests or project work
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information with service providers, vendors, and contractors who assist us in operating our website or providing services, subject to confidentiality obligations. We may also disclose information when required by law, court order, or government request, or to protect our legal rights.
5. Cookies and Tracking Technologies
Our website uses cookies, web beacons, and similar technologies to enhance your experience and gather usage information. These help us remember your preferences, understand site usage, track performance, and deliver targeted content. You can control cookies through your browser settings, though this may affect website functionality.
6. Third-Party Services and Analytics
We may use third-party analytics services (such as Google Analytics) to track website usage. These services collect information including IP address, pages visited, and referral sources. They have their own privacy policies, and you may opt out through their tools or your browser settings.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access through encryption, access controls, and regular security reviews. However, no method of transmission is completely secure. We cannot guarantee absolute security of your information.
8. Retention of Information
We retain personal information only as long as necessary for the purposes for which it was collected. Information from contact forms is typically retained for the duration of any business relationship plus a reasonable period for record-keeping. You can request deletion of your information as described below.
9. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request what personal information we have collected about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, where legally permissible
- Opt-Out: Opt out of marketing communications by clicking unsubscribe links or contacting us
- Data Portability: Request a copy of your information in a portable format
To exercise these rights, contact us using the information in the "Contact Us" section below.
10. Children's Privacy
Our website and services are not intended for children under 13. We do not knowingly collect information from children under 13. If we learn a child has provided information, we will delete it and terminate their account access.
11. International Users
Our website is operated in the United States. If you are outside the U.S. and provide information, it may be transferred to, stored in, and processed in the United States. Your use of our website constitutes consent to this transfer and processing.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use following such notice constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us at:
- Email: roger@mooresvillemarketing.com
- Business: Mooresville Marketing Group
- Location: Mooresville, NC
We will respond within a reasonable timeframe, typically within 10 business days.
14. Your Consent
By using our website and providing information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our privacy practices, please do not use our website or provide information to us.